Our Hammerheads are very well packaged from the factory. All Hammerheads are shipped in the factory crate to minimize potential damage in transit. If your Hammerhead has received severe damage (unit is visibly exposed from packaging, or exterior packaging is damaged) refuse the package and contact us immediately. If you choose to sign for the item and minor damage has occurred, keep all packaging materials and reference our 30 Day Money Back Guarantee for details on your options.
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